Grateful Dead, but what a long and strange year it has been in the 2023 business technology news. It all started with a lot of drama from Salesforce and ended up being taken over by generative AI and ChatGPT, which seemed to come out of nowhere to completely dominate the news cycle this year.
But although AI clearly influenced many of the news, and even my own coverage, there were still a ton of other business stories that made headlines this year.
The rise of generative AI in business
It would be impossible to discuss this year’s news cycle without discussing the impact of generative AI. When OpenAI released ChatGPT at the end of last year, it would have been impossible to comprehend the impact this would have on enterprise software in the coming months. However, it has the potential to be truly transformative, changing the way we interact with software, and perhaps represents the biggest change in UX design since point-and-click.